To return an item by mail, please repackage it, enclose the packing slip, and send it back to us. Our return address is Judy's Dance Shoppe Customer Returns, 4001 S. Virginia Street, Reno, NV 89502. We will refund or credit the value of the item, including taxes. Shipping charges are not refundable. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.